Learn what to say, say what you learn!

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Terms and Conditions

LivelyLanguages' Privacy Policy


This website belongs to LivelyLanguages. We take your privacy seriously. Please read our policy as it details


•the personal information we collect about you

•what we do with the information


We collect your name and email address in four ways:


1.via the panic button on the website

2.via your request to opt in to our free 'top tips and weblinks for language learning' and receive our regular newsletter

3.via your request to find out more about working with us

4.via attendance at our conversation groups


We do not share your information with third parties.


What is your information used for?


1.To respond to queries via the panic button

2.If you have requested our ‘top tips and weblinks for language learning’, you’ll receive our bi-annual newsletter

3.If you are interested in working with us, we’ll respond to your enquiry and email you details about current possibilities or possibilities in the future

4. To send you notification of the weekly vocabulary posted onto quizlet.com


Your rights:


You have the right to request a copy of the information we hold on you. If you would like this, please contact us via email or phone, sending us proof of your identity and address such as a copy of your driving licence, passport or a recent utility bill.


You also have the right to ask us to stop contacting you. This can be done via the ‘unsubscribe’ button on the newsletters or mailchimp emails or otherwise by emailing or phoning us. Contact details can be found on the ‘contact’ page of our website.


Terms & Conditions of Sale


Please read all of our policies of sale laid out on this page.  By so doing, you are accepting the Terms & Conditions of LivelyLanguages.






Booking a conversation session


The first time you attend a conversation group, you will be requested to provide your name, e-mail address and telephone number. We require this information so that we may contact you should a problem arise and a session needs to be cancelled. We will also email you the weekly vocabulary link unless you ask us not to. You can also unsubscribe to this at any time via the email you receive.


We may use your contact information to advise you of new groups, products, special offers or changes to our website, unless you advise us otherwise. If you prefer not receive this information, you can email us at [email protected]


Purchasing Grammar Courses


Courses are non-refundable. Courses cannot be shared with another person.


Pay as you go customers


Please pay online 24 hours before your session so that we know to expect you and can then let you know if the session is going to be cancelled.


Cancellation of Attendance for pre-paying customers


If you have pre-paid but cannot attend, please email us at least 24 hours before to let us know. We can then move your payment on instead of charging you for the session.